ABAKUS IT-SOLUTIONS - Your IT Comfort Expert!
./IT Quality Manager

Brussels - Belgium

Full time

IT Quality Manager

You will act as an expert in an IT Quality Manager role, supporting and leading the IT teams and liaising with top management

Mission and daily tasks

  • You will provide a solid and coherent quality system with structures and processes to be implemented in the quality management of the programmes/projects;
  • You maintain quality assurance of the programmes/projects and steer its implementation through quality measurements, regular audits and/or quality reviews;
  • You also maintain programme/project quality assessment, learning and best practice frameworks;
  • You are responsible for the allocation of tasks and responsibilities within the team and for their continuous improvement;
  • You liaise with Top Management to find the best ways to contribute to success;
  • You represent service quality/assurance issues to senior management and advice on issues such as the use of company standards and rules;
  • Together with your team, you ensure process governance: you make sure that SOPs (Standard Operating Procedures) are followed and that SLAs (Service Level Agreements) are respected.

Personal skills are important for this role :

  • You have excellent analytical skills and an ability to solve problems in a positive way;
  • You are an excellent communicator and are able to give high level presentations to management;
  • You are a team player with a strong desire to help and share knowledge, helping others to shine and develop;
  • You can also work independently, adapt easily to changes and meet deadlines;
  • You have strong observation and diagnostic skills, with the ability to give professional feedback.

Technical skills required are :

  • You have more than 4 years experience in quality management. Experience in a defence, government or financial organisation is an asset;
  • You are able to create reports in tools such as Power BI, Excell or BO;
  • You have a good knowledge of ITIL and work in this context. Certification is a considerable asset;
  • You have strong experience with PowerPoint, Excel and other presentation tools;
  • Knowledge of management systems development (ISO 9001) and Prince2/MSP is a considerable asset;
  • You have experience in project management, with knowledge of PMBOK;
  • You have a working knowledge of project management software (MS Project, etc....);
  • You are bilingual in French and English. 

The following skills are an asset :

  • In-depth knowledge of management system development (ISO 9001) and Prince2/MSP;
  • Good knowledge of CMMI (Capability Maturity Model Integration);
  • Good knowledge of testing methodologies and tools; 

We offer you

  • A permanent contract within our international structure;
  • A new challenge that will bring you a lot of discovery, fun and experience;
  • Personalized coaching to help you develop your technical and personal skills;
  • A dynamic team to support you, share new knowledge and have fun;
  • A salary that suits you, optimised and in line with your experience;
  • The possibility of joining a human company where everyone can participate concretely in the common project.


Click below to apply

ABAKUS IT-SOLUTIONS - Your IT Comfort Expert!