ABAKUS IT-SOLUTIONS - Your IT Comfort Expert!

Mission and daily tasks : 

• You will provide a solid and coherent quality system with structures and processes to be implemented in the quality management of the programmes/projects;
• You maintain quality assurance of the programmes/projects and steer its implementation through quality measurements, regular audits and/or quality reviews;
• You also maintain programme/project quality assessment, learning and best practice frameworks;
• You are responsible for the allocation of tasks and responsibilities within the team and for their continuous improvement;
• You liaise with Top Management to find the best ways to contribute to success;
• You represent service quality/assurance issues to senior management and advice on issues such as the use of company standards and rules;
• Together with your team, you ensure process governance: you make sure that SOPs (Standard Operating Procedures) are followed and that SLAs (Service Level Agreements) are respected.

Personal skills are important for this role :

• You have excellent analytical skills and an ability to solve problems in a positive way;
• You are an excellent communicator and are able to give high level presentations to management;
• You are a team player with a strong desire to help and share knowledge, helping others to shine and develop;
• You can also work independently, adapt easily to changes and meet deadlines;
• You have strong observation and diagnostic skills, with the ability to give professional feedback.

Technical skills required are :

• You have more than 4 years experience in quality management. Experience in a defence, government or financial organisation is an asset;
• You are able to create reports in tools such as Power BI, Excell or BO;
• You have a good knowledge of ITIL and work in this context. Certification is a considerable asset;
• You have strong experience with PowerPoint, Excel and other presentation tools;
• Knowledge of management systems development (ISO 9001) and Prince2/MSP is a considerable asset;
• You have experience in project management, with knowledge of PMBOK;
• You have a working knowledge of project management software (MS Project, etc....);
• You are bilingual in French and English. 

The following skills are an asset :

• In-depth knowledge of management system development (ISO 9001) and Prince2/MSP;
• Good knowledge of CMMI (Capability Maturity Model Integration);
• Good knowledge of testing methodologies and tools; 

We offer you : 

• A permanent contract within our international structure;
• A new challenge that will bring you a lot of discovery, fun and experience;
• Personalized coaching to help you develop your technical and personal skills;
• A dynamic team to support you, share new knowledge and have fun;
• A salary that suits you, optimised and in line with your experience;
• The possibility of joining a human company where everyone can participate concretely in the common project.