IT infrastructure management (Managed Services)
Imagine efficient support, either long term or occasional, which would provide you with peace of mind for all your IT equipment needs, 24/7.
With ABAKUS, small and medium sized businesses have access to a wide range of services, onsite and remotely, designed to provide peace of mind for their IT infrastructure. Occasionally (during a migration, for example), as part of an audit or an IT Comfort Contract our experts install, maintain, manage and repair the entire range of IT products, OS and/or associated applications.
This global managed services contract with service level agreement (SLA) gives priority access to our services at a preferential rate, and includes a range of monitoring and preventative maintenance services. It provides a guaranteed response within half an hour, within 4 hours or the next working day, depending on the degree of urgency and the contract level.
Client & partner testimonials
Chief Information Officer - NMC
« NMC has worked with Abakus for several years, managing and maintaining our laptops and PCs in Belgium, France, the UK, and Germany: ABAKUS either intervenes in person or remotely, or via a local provider if necessary. It is perfect, reassuring support, the cooperation is excellent, the contacts transparent, and continuity of handling our files is ensured. »
Founder, Partner and CEO - GEOLUX 314
« We needed to renew our IT equipment and were not entirely satisfied with our previous partner. We needed a supplier with whom we are in constant communication, someone who provides more regular follow-up and has an after-sales service with real technical skills. The level of service completeness, product knowledge, responsiveness and availability of the ABAKUS IT-SOLUTIONS teams convinced us. Their experts offer solutions that others are unable to provide. They listen to us and understand our needs in order to offer us products that correspond to our requirements. »