ABAKUS IT-SOLUTIONS - Your IT Comfort Expert!

Responsibilities :

• Focus on continuous improvement, automation and keeping systems running with optimal effectiveness and efficiency.
• Manage the resolution of IT incidents and fulfilment of service requests as applicable.
• Provide support on processes such as release management, change management support , migration.
• Play a key role in troubleshooting incidents in a timely manner, and coordinate changes between internal infrastructure teams and customer project Manager
• Deliver document processes and procedures and keep relevant infrastructure documentation up to date.
• Provide support in guiding users in formulating requirements, provide advice on alternative courses of action and conduct feasibility study.
• Provide technical leadership on all Exchange application requests
• Conduce evaluations, testing and integration of new operating systems, drivers and patches.

Technical Requirements :

• 3 to 6 years of experience in installing configuring, maintaining and troubleshooting Windows based environments.
• Experience with Exchange:
  • Exchange database management
  • Exchange server maintenance
  • Migration
  • Perform Windows / Exchange upgrades
  • Perform Windows Patching
  • Maintain SSL certificates
  • Troubleshoot Exchange performance issues
  • Troubleshoot Mailboxes issues
  • Troubleshoot Exchange critical errors
  • Good Active directory skills and strong hands on File servers;
  • Experience with multiple scripting languages (Microsoft Windows PowerShell is required).

Behavioral Profile :

• Problem solving skills;
• Flexible
• Attention to detail;
• Ability to work in a cooperative way.
• Spoken and written interpersonal, communication and presentation skills.

Languages: Fluent level in English is required for this position. German could be an added value