Mission Context
The mission focuses on business analysis and product management expertise within the cards domain. The role supports the continuous evolution of card products and services by analysing market dynamics, customer needs, and product performance, while ensuring that business changes are clearly defined, well‑aligned with IT, and successfully delivered.
You will operate at the intersection of business, product, and technology, playing a key role in translating strategic objectives into implementable solutions.
Role & Responsibilities
As a Senior Business Analyst – Cards, you will be responsible for:
- Monitoring the market, competition, customer needs, and performance of card products and services (revenues, market share, NPS, etc.)
- Analysing issues and identifying opportunities for improvement across card products and services
- Analysing and evaluating change requests
- Collaborating with squad members to identify solution options and assess alternatives
- Developing clear business requirements and acceptance criteria
- Acting as a key interface between business stakeholders and IT
- Bridging business needs with IT delivery teams
- Defining the business scope, target operating model, and business/IT interfaces
- Following up on change implementation, including Business Acceptance Testing (BAT)
Required Experience & Knowledge
Professional Experience
- Minimum 6 years of relevant experience as a Business Analyst
- Proven experience in a cards‑related environment
Business Expertise (Mandatory)
- Strong expertise in card products, services, and related business processes
- In‑depth knowledge of the cards industry, preferably within Belgium (market players, trends, ecosystem)
- Ability to understand, structure, and communicate complex business topics and their link to IT
- Demonstrated experience as a Business Analyst in a cards environment
Technical Knowledge
- Mandatory: Understanding of cards‑related systems and architectures
Preferred
- Experience in project management and/or Product Owner roles within cards or payments
- Experience working with Agile methodologies
- Knowledge of alternative or complementary payment methods (e.g. Wero, Apple Pay, digital wallets)
Languages
- Dutch: Good spoken communication skills
- French: Good spoken communication skills
- English: Strong written and spoken communication skills
Education
- Master’s degree in Business Management, or equivalent through relevant professional experience
Soft Skills
- Strong client‑oriented mindset
- Ability to communicate effectively with all stakeholders, including senior management
- Strong analytical and conceptual thinking
- Critical mindset with attention to detail
- Negotiation and persuasion skills
- Structured and methodical working approach
- Ability to work independently and take ownership
- Problem‑solver with a solution‑oriented attitude
- Quality‑driven and results‑focused
- Can‑do mentality and openness to change
- Team player in cross‑functional environments
Die Möglichkeiten sind zahlreich. Von der Entwicklung reiner Anwendungen bis zur IT Infrastrukturmanagement inkl. Konzeption, Architektur und Anforderungen Analyse.
Obwohl ABAKUS IT-SOLUTIONS offen für Technologien ist, die von unseren Kunden eingesetzt werden, ist das Unternehmen bestrebt, hauptsächlich, aber nicht nur Berater, die Folgendes beherrschen: Windows- und Linux-Server, Netzwerke, (JAVA, SAP, .NET,...) sowie hochspezialisierte Experten, z.B. im Bereich Cybersicherheit oder in Content Management Systemen (CMS) (SharePoint, Drupal, WebLogic...).
In in Bezug auf nicht-technische Kompetenzen stellt ABAKUS IT-SOLUTIONS dynamische Personen ein, die in die Welt, interessiert an Innovation und mit einem ausgeprägten Gespür für Kunden Beziehung.
Ein sehr Gute Englischkenntnisse sind unerlässlich, die Fähigkeit, Französisch, Deutsch oder Niederländisch zu sprechen ist eine Bereicherung.
Sogar Obwohl die meisten unserer Positionen mindestens 3 Jahre Erfahrung erfordern, sind einige offen für Neueinsteiger.
