We are looking for a talented Process Expert to join our Agile Process Coaching team. This is a unique opportunity to make a real impact in a dynamic IT environment, driving efficiency, compliance, and continuous improvement. If you are passionate about empowering teams, simplifying processes, and delivering value, this role is for you.
Why This Role Matters
As a key member of our team, you will:
- Strengthen IT excellence by defining and maintaining processes aligned with organizational frameworks.
- Coach colleagues and stakeholders to optimize and simplify processes across the organization.
- Support process maturity assessments and contribute to clear, high-quality process documentation.
- Influence how Agile ways of working are implemented and evolve at the heart of the organization.
What You’ll Do
- Define and standardize IT processes (delivery management, sourcing, risk, and security management).
- Ensure compliance with internal rules and external regulations, proactively identifying improvement opportunities.
- Facilitate workshops and collaborate with multidisciplinary teams.
- Apply process improvement techniques to enhance efficiency and drive continuous improvement.
What We’re Looking For
Education & Certifications:
- Master’s degree or equivalent experience
- Optional certifications: Lean, IT framework
Experience:
- At least 10 years in IT delivery, production, or related areas
- Strong analytical skills and ability to structure complex matters
- Proven experience in process improvement and IT frameworks
- Familiarity with compliance and regulatory requirements (e.g., National Bank, EU regulations) is a plus
- Experience in the banking sector is desirable but not required
Skills & Competencies:
- Fluent in English (oral and written)
- Strong communicator, collaborative, and customer-oriented
- Structured, goal-oriented, accurate, and quality-minded
- Able to work independently and lead initiatives
- Comfortable facilitating workshops with multiple stakeholders
Work Arrangement:
- Onsite in Brussels (~50%) and remote (~50%)
If you’re ready to influence IT processes, drive meaningful change, and help teams deliver exceptional results, we want to hear from you!
Opportunities are numerous. From bare applications development to of IT infrastructures management including conception, architecture and requirements analysis.
Although open to technologies used by our customers, ABAKUS IT-SOLUTIONS seeks mainly but not only consultants mastering: Windows and Linux Servers, networks, developments (JAVA, SAP, .NET,…) as well as highly specialized experts for example in cybersecurity or in Content Management System (CMS) (SharePoint, Drupal, WebLogic…).
In terms of non-technical competencies, ABAKUS IT-SOLUTIONS hires dynamic persons, open to the world, interested by innovation and having a keen sense of client relationship.
A very good command of English is essential, the capacity to speak French, German or Dutch is an asset.
Even though most of our positions require at least 3 years of experience, some are open to new starters.
