IT infrastructure management (Managed Services)
Imagine efficient support, either long term or occasional, which would provide you with peace of mind for all your IT equipment needs, 24/7.
With ABAKUS, small and medium sized businesses have access to a wide range of services, onsite and remotely, designed to provide peace of mind for their IT infrastructure. Occasionally (during a migration, for example), as part of an audit or an IT Comfort Contract our experts install, maintain, manage and repair the entire range of IT products, OS and/or associated applications.
This global managed services contract with service level agreement (SLA) gives priority access to our services at a preferential rate, and includes a range of monitoring and preventative maintenance services. It provides a guaranteed response within half an hour, within 4 hours or the next working day, depending on the degree of urgency and the contract level.
Chief Information Officer - NMC
« NMC has worked with Abakus for several years, managing and maintaining our laptops and PCs in Belgium, France, the UK, and Germany: ABAKUS either intervenes in person or remotely, or via a local provider if necessary. It is perfect, reassuring support, the cooperation is excellent, the contacts transparent, and continuity of handling our files is ensured. »