ABAKUS IT-SOLUTIONS - Your IT Comfort Expert!
Menu
./VTC Technician with NATO Clearance

Mons - Belgium

Full time

VTC Technician with NATO Clearance

Posted 2 Weeks ago

Are you the specialist of VTC? Do you have a valid NATO clearance? We need you!

Mission

Under the direction of Head VTC (Video Teleconferencing) Control Centre, the incumbent
will perform duties such as the following:
- Operate VTC Service Desk Services;
- Operate VTC Scheduling Services;
- Operate VTC Video bridging Services;
- Operate VTC recording, playback and streaming services;
- Create, report, track and close VTC Resource and Service
Trouble Tickets;
- Monitor, collect and survey VTC Resource and Service Trouble
Tickets;
- Identifies, verifies and diagnoses suspected trouble VTC
Resources and Services through monitoring (active and proactive);
- Monitor and Reports VTC Resource and Service Performance
and Quality;
- Support End-2-End VTC Service Testing;

Requested skills


- Higher Secondary education or completed higher vocational
training in a related field leading to a formal technical or
professional certification with 3 years related experience;
- 3 years recent experience in VTC Operations;
- 4 years recent practical experience configuring, installing and
troubleshooting industry standard VTC Endpoints from both
Polycom and Cisco;
- 3 years recent practical experience configuring, installing and
troubleshooting industry standard VTC Infrastructure Hardware
from both Polycom and Cisco, including (Polycom RMX, MGC,
RPRM, DMA);
- Good knowledge of Video Conferencing Protocols and
Standards;
- Experience with VTC Scheduling Solutions.
- ITIL Foundation.

Our offering 

  • The opportunity to have a meaningful job where you can make a difference
  • A permanent contract and a new challenge which will certainly give you pleasure and a lot of experience 
  • A great team to support you and share a lot of knowledge and funny moment 
  • A personal coaching and the development of your professional and personal skills 
  • We guarantee remuneration in line with your experience and other extras
  • We offer a permanent position and an international working environment   

Apply

Click below to apply

ABAKUS IT-SOLUTIONS - Your IT Comfort Expert!