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./IT System Operator

Luxembourg - Luxembourg

Full time

IT System Operator

Posted 2 Months ago

We are currently looking for a “IT System Operator for Luxemburg” to support the business in achieving its objectives.

We are currently looking for a “IT System Operator for Luxemburg” to support the business in achieving its objectives.

 

Tasks and responsibilities:


• Technical aptitude to triage technical issues.

• Incidents resolution and problems identification.

• Implements standard changes and service requests.

• Comfortable with basic aspects of administration of Microsoft Server (2012/2016), and Linux (Rhel 6/7/8) operating systems.

• Daily interaction with customer and multiple data centre staff.

• Ability to work in shifts.

• Ability to open and facility trouble calls, outages and drive issues to resolution.

• Ability to work independently to resolve issues with SLA requirements.

• History of documenting and publishing procedures to improve operational effectiveness.


Here’s what we are looking for in candidates:

• 3+ years’ experience in a Data Centre.

• 3+ years help desk/service desk experience.

• 3+ years working with Windows Servers.

• Comfortable with basic aspects of administration of systems.

• Understanding of monitoring event management.

• Experience as a user of SCOM or other data centre monitoring tool.

• Excellent interpersonal skills.

• Strong written and verbal communication skills with strong attention to detail.

• Good understanding of the ITIL process.

• Ability to write scripts (e.g. Perl, Python, PowerShell, Visual Basic,…).

• Infrastructure monitoring, availability testing and reporting is considered an advantage.

• Ability to perform service and server restarts, perform patching, and troubleshooting in the Microsoft or Linux Server domain.

• EU citizenship.

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ABAKUS IT-SOLUTIONS - Your IT Comfort Expert!