Full time,
IT SUPPORT N2
We are looking for a Senior IT Support Specialist (Level 2) to resolve complex issues and provide support for IT deployments.
We are seeking a Senior IT Support Specialist (Level 2) to resolve complex IT issues and support the deployment of advanced technologies.
Responsibilities:
- Troubleshoot and resolve escalated technical issues.
- Configure and test software, drivers, and devices (PCs, laptops, printers, smartphones) using MECM.
- Ensure compatibility with standard IT configurations.
- Create technical documentation and user guides in English and French.
- Evaluate and benchmark software solutions.
- Maintain and update PC configurations, following ITIL best practices.
Requirements:
- Fluency in English and French.
- 5+ years’ experience with ServiceNow.
- Expertise in ITIL, MECM, MSI, PXE Server, and scripting (PowerShell, Visual Basic).
- Strong understanding of IT systems and architecture.
Why join us?
- Diverse and dynamic environment: Work in a multicultural team and gain exposure to a wide range of IT services.
- Career opportunities: Opportunities for growth and skill development.
- Impactful work: Be part of a team that ensures smooth operations for our clients by providing essential IT support solutions.
If you're ready to take the next step in your IT career and join a growing team, apply now and help us deliver top-tier IT support solutions!
Apply
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