• Full Time
  • Brussels
  • Posted 3 months ago


Abakus_it AbAKUS it-solutions

Experts in IT Comfort

Mission:

Your role as a Workstation Administrator is to provide AbAKUS it-solutions customers with Support.

As AbAKUS it-solutions consultant, your mission is to provide our customers the IT comfort they deserve. The objective is to deploy that state of mind and that quality of services in all aspects of our activities being toward our clients or our employees or partners.

Your tasks:

  • Handling/resolution of Incidents and Requests
    • Tickets not resolved / Handled by the 1st level of support team can be assigned to your support group, you should be able to handle it or resolve it.

The contact with the final user can be required for additional information or testing.

  • Management of Desktop and Laptop PCs

o   automated operating system deployment

o   automated complete reinstallation in the framework of OS migration tasks or when required

o   patching of the operating system and other products presenting vulnerabilities with the latest security releases

o   automatic installation and update of software packages on the workstations

o   application of proactive maintenance to anticipate problems

o   2nd level incident management, problem and change management action relating to the configuration of these desktop and laptop configurations

  • SCCM Administration
  • Complementary Service
    • Maintaining and reviewing a list of all the actions done via SCCM
    • Cleaning up phantom devices created by various operating system deployment tasks.
    • Creating and maintaining the Client installation packages.
    • Maintaining the SCCM Client health check system
    • Maintaining Licence Monitoring inventory linked to the Asset Lifecycle Management system (ALM)
    • Reporting and follow-up SCCM malfunctions.
    • Managing system updates, the mirrored deployment infrastructure and SCCM Database.
    • Providing SCCM usage reports and statistics

o   Provide technical documentation to the front office teams

o   Provide hardware and software inventory reports

o   Development of software

o   Capabilities to develop and deploy new end-user computing solutions

Your Profile

Mandatory

  • Min. 2 years of experience relevant for this function.
  • Experience with SCCM
  • Certified ITIL foundation (minimum)
  • Migration process knowledge
  • Fluent French and English
  • Lan desk Administration
  • Windows 7 / 10
  • Office 2013 / 2016
  • Windows Policies
  • Good knowledge of registry keys (HKLM, HKCU…ect)
  • Scripting language (VBScript, PowerShell, Batch File)

 

Location

  • Brussels Center

Language skills 

  • English proficient.
  • French proficient

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ABAKUS it-solutions is company where serious and a bit of madness are not incompatible ! Join Us !

and help us providing the IT Comfort that our customers deserve!

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