• Full Time
  • Brussels
  • Posted 7 months ago

abakus_it AbAKUS it solutions

Expert in it comfort

Are you a system administrator with more than 3 years of experience ? Do you have a NATO clearance? Are you interested in joining our team and helping us providing the IT comfort that our customers diserve ?

The tasks

  • Provides support related to local CIS Service provision during the execution phase;
  • Documents the design and configuration of assigned ICT infrastructure and the required operating procedures;
  • Implements procedures, tools and techniques for monitoring and managing the performance of assigned ICT infrastructure and provides reports as required;
  • Monitors and reports the capacity of the assigned ICT infrastructure;
  • Assists with and implements assigned project work packages;
  • Responsible for the user access management (creation, maintenance and deletion of user accounts) on all networks;
  • Performs any other duty as assigned;

The profile required

  • Vocational training at middle level in a relevant discipline, or equivalent, or Diploma of a secondary education.
  • At least 3 years extensive and progressive expertise in the duties related to the function of the post;
  • be knowledgeable in using trouble ticket tools (e.g. BMC ITSM);
  • be knowledgeable in the execution of testing and quality assurance procedures; have a very good knowledge of user account management on Microsoft Active
  • Directory services; have a good knowledge of methods, tools and procedures required for continuous monitoring of Microsoft Active Directory;
  • have the ability to accurately and strictly follow standard operating procedures
  • have attention to detail; be knowledgeable in recent and current Windows operating systems and common Windows desktop applications, such as MS Office and Adobe;
  • be customer service oriented and have well developed oral and written communication skills;
  • be a strong team player and contribute to an atmosphere of mutual respect, personal accountability, and professional support;
  • have the flexibility and technical ability necessary to provide support to other Service Centre teams as workload and requirements demand; have the flexibility to adapt working hours for upcoming events, to include working occasionally outside normal, possibly extended, working hours; Desirable Experience and Education: certification covering the area of ICT User Support (ITIL Service Desk, Incident Response or Problem Practitioner; Microsoft Certified Desktop Support Technician);
  • be knowledgeable in workstation management tools (e.g. Microsoft SCCM) broad knowledge of related Windows ICT technologies, such as MS-AD, MS- Exchange, PowerShell, Group Policy Objects, Antivirus, DNS, DHCP; knowledge of IT administration tools in general;

Location : Brussels

Language : English

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ABAKUS it-solutions is a company where madness and serious are not incompatible! Join us!

and help us providing the IT Comfort that our customers diserve