Expert in IT comfort

The role is part of a team of 23 technical architects and 4 service architects under the responsibility of the Lead Architect; this team designs services for Database, Middleware, BI, web servers, that are consumed by application owners in  various policy domains.

Objectives :

The service architects works on presenting our IT services to our customers (service catalogue, requests in the customer portal), they coordinate delivery aspects (back-end scripting, orchestration), modeling of the service in a CMDB and chargeback. In relationship with the technical architect for each of the technologies, they enforce a consistent interface to the services , as well as consistent, tested, delivery models. They undertake Quality Assurance for the service before it is transitioned to the 24/7 operations teams.

Technical skills :

  • Broad understanding of database and middleware functionality (any vendor of flavour)
  • ITIL Foundation certified
  • Ansible, Jenkins
  • BPM or technical workflow engines
  • CMDB / CMS or other relational inventory solutions
  • Javascript and web services
  • Task follow-up tools such as Jira

Soft skils :

  • Ability to work and communicate in a multi-cultural environment
  • Service-oriented mind-set
  • Ability to communicate in writing and verbally in a clear and concise manner
  • Initiative, accuracy and attention to detail
  • Fluency in English (written and spoken) is essential. Any other European language is a plus

Experience : at least 5 years experience working in a large-scale IT environment as a technical architect, technical project manager, product manager.

Requirement : EU Citizenship

Location : Luxembourg

Start : ASAP

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ABAKUS it-solutions is a company where a bit of madness and serious are not incompatible ! Join-us !

and help us providing the IT comfort our customers deserve!

To apply for this job please visit the following URL: https://my.abakusitsolutions.eu/fr_BE/jobs/apply/service-architect-399 →